The success of any organization depends on a service-oriented intelligent network, the presence of an effective communication system, the convergence of communication, and a good infrastructure for the network. To that end, TOTALOFFTEC has put in place various initiatives that aim to build a cost-effective, highly efficient and secure solution able to provide operational support for an integrated business. By improving communication efficiency and speed, organizations can become more competitive and efficient by reducing the cost of management and complexity of operations.